The trash section

Accidentally deleted something on your account? Not to worry, we found a solution for you! All deleted items, subitems, columns and groups from your boards, as well as all Shareable and Private boards and dashboards you are subscribed to will appear within the trash section. 

How to access it

To access the trash section, click on your profile picture in the bottom left corner and select “Trash” as shown below:

All deleted items, subitems, columns, groups, boards, docs, and dashboards will be stored in the trash section for 30 days unless you choose to restore them or delete them permanently.

How it works

Within the trash section, you’ll find any deleted items, subitems, columns, groups, boards, docs, and dashboards. For each one of these, you will be able to see:

  • The name
  • Type (item, subitem, column, group, board, doc, or dashboard)
  • Where it was deleted from 
  • Who it was deleted by
  • When it was deleted

Restore or permanently delete something

  • To restore any component from the trash section, click on the three-dot menu to the far right and select “Restore”
  • To permanently delete something, click on the three-dot menu to the far right and select “Delete permanently”

 Note: Columns lost when moving a group from one board to another cannot be restored from the trash. If you lost data when moving items from one board to another, you can learn how to recover it here.

Filter data shown in the trash section

Do you have many boards, items, subitems, and workdocs located in your trash section? Are you looking to narrow down the results shown so you can find exactly what you need? If so, we’ve got you covered!

Using the new trash filter, you can select which deleted objects will be displayed according to their type, date they were archived, or board name, so you can find exactly what you need. To do this, simply click on the “Filter” button on the top left and select the parameters that you’d like to filter by. 

How board permissions effect content shown in the trash

  • Board Ownership

If the board is set to “Only owners can change” and you are not an owner, you will not see deleted items from this board in the trash section. Check out this article to learn more about it.

  • Hidden Columns

If you’ve deleted a column that had the Hide Column permissions enabled on it, users that didn’t have permission to see the column on the board will not see it in the trash section. You can read this article to learn more about hiding columns.

For further questions, please visit our Knowledge Center.  To view the Knowledge Center, click the Home Page icon the top right of your page, then select “Support” and make you way to “Help Center” in the bottom left.  If you have additional questions, please feel free to contact our team by selecting the blue “Contact Us” button.