In the Inbox, you can view all new updates from boards to which you are subscribed. Instead of monitoring each of your many boards for updates, you can simply visit your Inbox to view everything at once. It is a fantastic method to ensure that you remain informed of all account-related changes and communications! 📥

Inbox preferences

Regardless of what you are working on in your account, the Inbox icon is always visible in the left panel of your screen. At the center of the Inbox icon is a small number indicating the number of new messages in your Inbox.

  • Advance to an update

When you click on the name of the item in which your update was posted, it will open in full screen within its respective board.

  • Mark as read

Simply select the blue checkbox to the right of the update to mark it as “read” and eliminate it from your Inbox.

  • Undo the last close

By selecting the checkbox next to an update, you “close” it and remove it from your Inbox. A green arrow appears at the top of the screen when it is closed. If you select the green arrow, you can restore the most recent update you closed and have it returned to your Inbox!

  •  Bookmark an Update

If you wish to save an update for future reference, click the three-dot menu in the upper-right corner of the update to open its menu, then select “Bookmark this update in your inbox.” You can also copy the link, eliminate it, share it, or alter it (if it’s yours) from this menu.

Inbox view choices

Using the menu to the right of your Inbox, you can filter the updates that appear in your Inbox. You may select to view:

  • Inbox Updates – updates from forums to which you’ve subscribed
  • I Was Mentioned – exclusive notifications in which you were ‘@ mentioned’
  • All Account Updates – updates from all boards in your account, even if you are not subscribed.
  • All updates that have been bookmarked for subsequent viewing

Filter your inbox

Look at the bottom right – Under the header “Filter by Board,” you will find an inventory of all boards to which you are subscribed in. You can select one of your boards from this page to view all updates for that board at once.

Quickly clear your inbox.

You’re subscribed to a board you wish to monitor, but you don’t need to read all of its updates. Click “Close All” in the upper right corner of your Inbox when filtering by this board to dismiss all updates from this board! This is not permanent, so you will continue to receive updates as long as you remain subscribed to this board.

Difference between Bell Notifications and Inbox

You have two notification centers in the upper panel of your screen, where you receive various forms of notifications:

  1. The Inbox
  2. Bell Notifications

Each of these notifications serves a specific purpose.

  • The Inbox

What is the Inbox?

When a new update is posted to one of the boards to which you are subscribed, the update will appear in your Inbox. A “update” refers to a new entry in an item’s Updates Section. Even if neither you nor your team was “@ mentioned” in the update, it will continue to appear in your Inbox. This is to ensure that you are aware of all updates to your subscribed boards, regardless of whether they are pertinent to you or your team.

  • Bell Notifications

What are the bell notifications?

You receive a notification in your Bell Notifications Center whenever something specifically relevant to you occurs in your account. This includes, among other things, replies to updates you wrote, being ‘@ mentioned’ by a team member, being allocated in the People Column on a board, and being subscribed to a board. Check out this article for more information about your Bell Notifications!

For further questions, please visit our Knowledge Center.  To view the Knowledge Center, click the Home Page icon the top right of your page, then select “Support” and make you way to “Help Center” in the bottom left.  If you have additional questions, please feel free to contact our team by selecting the blue “Contact Us” button.