Setup

Adding a Phone Number

To add a phone number in your desired country/area code, go into Settings > Communication > Phone & Voicemail. You’ll see your number listed with the option to “+ Add” or delete (“Trash Icon”) your number. 

Enter your desired country/area code and we’ll go fetch a new number for you.

Depending on the country and area code, you may be required to submit proof of address paperwork to our support team. You’ll see a message indicating this with instructions on what to send.

Recording Your Voicemail Greeting + Voicemail Drop

Atmos has two features related to voicemail.

An inbound voicemail greeting for each number you have set up,
The ability to drop a pre-recorded voicemail when making outbound calls.
To set these up, look for the Voicemail Greeting and Pre-Recorded Voicemail Drop options in Settings > Communication > Phone & Voicemail. Simply record your message and you’re done!

If you have a pre-recorded MP3 you can also use the select a file option and upload that.

Depending on the country and area code, you may be required to submit proof of address paperwork to our support team. You’ll see a message indicating this with instructions on what to send.

Adding Additional Numbers + Setting Up Call Forwarding

Atmos allows you to add additional numbers, mask your Caller ID and forward incoming calls to a different number.

Adding an external number to use for Caller ID
To add a verified caller ID number, click the + add button in Settings > Communication > Phone & Voicemail, and follow the instructions. In this case, the phone number type will be external.

Once this number is verified, you’ll be able to select it from from your available numbers when calling out of Atmos .

Call forwarding
Now let’s set up call forwarding. If you want any call you miss, or any call that comes into Atmos when Atmos is not open, to go directly to your cell phone number, you can set up Call Forwarding. Under the phone number, click Call Forwarding and enter the desired number – that’s it!