GDPR and EU data privacy
Atmos has implemented processes and procedures to ensure we meet both our Data Controller and Data Processor obligations under the European Union’s (EU) General Data Protection Regulation (GDPR).
To determine our readiness for GDPR, Atmos conducted a risk-based gap analysis of current capabilities and validated the assessment with an independent, third-party, GDPR expert – Ken Baylor. Our gap analysis, Cybersecurity Policy, Acceptable Use Policy, and Incident Response Policy are all available upon request.
It’s important to note: GDPR does not have an accredited certification method, which means there is no GDPR-approved way to demonstrate compliance. If you have questions regarding our compliance please reach out to dpo@Atmos.com and our Chief Cybersecurity Officer (CCO) or independent Data Privacy Officer (DPO) will gladly answer any questions you may have.
Atmos has strong data protection controls including encryption of data in transit and at rest, in order to safeguard Data Subject’s data from unintended disclosure or misuse.
Atmos follows industry standard best information security practices and rigorously tests its products to proactively remedy bugs and vulnerabilities.
Atmos maintains incident response and notification processes which are reviewed and tested annually.
Atmos has procedures in place to ensure data recovery and data integrity, so that customer data is not lost or inadvertently corrupted.
Atmos provides assurances that the customer retains full control of their data.
Atmos’s key data sub-processors, e.g. Amazon Web Services (AWS), all maintain rigorous security standards (SOC2 and/or ISO 27001 certifications, where possible), and undergo annual vendor reviews.
Atmos provides Data Processing Agreements to any customer who may need them. Please review and sign this page if you do. Included in the Data Processing Agreement are standard contractual clauses for data transfer to third-party countries. These clauses ensure our customers can transfer data to countries outside of the European Economic Area (EEA) in order to be able to use the Atmos platform. Furthermore, Atmos has Data Processing Agreements in place with all sub-processors where required by law.
Recommendations for Atmos Customers
We believe security and privacy are a shared responsibility between vendor and customer. Atmos is committed to helping you successfully meet your GDPR privacy requirements. It is important to understand your obligations related to the GDPR regardless of where your organization resides.
Read through and understand the regulation. Multiple languages and formats are available here.
Perform a gap, or impact, analysis to determine if there are any controls or processes which need to be put in place to adhere to the regulation. If necessary, implement those changes.
Review the personal information shared with Atmos , including any integrations you may have, and ensure you are not sharing or storing any unneeded or sensitive (SSN, driver’s license, credit card #, passport #, etc.) personal data.
Determine if you require consent from Data Subjects in order to process their information. If so, update your consent collection and any forms or APIs if necessary.
Review any processors, including Atmos, which may store or process sensitive information. Ensure they have the proper processes and controls in place and establish Data Processing Agreements where necessary.
Ensure you have the proper consent in order to track email opens or record calls. If not, we encourage you to turn those features off.
Make sure to include unsubscribe links or notices within any emails which are required by law. Learn more
If you have received a Right to be Forgotten request from a Data Subject, simply delete the lead within Atmos and within 30 days that information will be completely removed from our systems, including the Event Log API.
If you or your company wish to have their data completely removed from our systems submit a Support Ticket by clicking the (?) in the top right corner of the page.