Connect your email and calendar

Atmos connects and sends from your preferred email server using SMTP and IMAP. Once your email account is connected in Atmos, you can send emails within the app and Atmos will automatically maintain a log of any emails that appear in your Sent folder – no matter how it was sent. 

Configuring Your Email Sync

Atmos automatically syncs all email communication between you and any Contact in Atmos as long as you used the Atmos system to send the corresponding messages. 

If your email is a Gmail / Google Apps account or a Microsoft account, you can simply authenticate through the walkthrough.

Here's what you'll see for Gmail/Google Apps:

Connecting Your Email (Google Authentication Offscreen)

And here's what you'll see for Microsoft:

If it’s not a Gmail / Google Apps or Microsoft account, you’ll enter your SMTP/IMAP details by clicking on manually configure as shown below.

Entering Custom SMTP/IMAP Settings

Multiple email addresses can be set up if you’d like to sync messages from another mailbox or have the ability to send from different email addresses. Just click “Add Email Account” and follow the same steps above. 

If you don’t have the information readily available, contact your system administrator. 

Once completed, save it and you are good to go!

Shared Inbox

Currently, you cannot directly add a shared inbox as you would a normal email account, but all emails can still be synced in, and you can also send emails from a shared inbox in Atmos. 

To send from a shared inbox, you’ll need to set up the shared inbox email as an email alias on the connected accounts for any users who want to send from Atmos as the shared email address. See how here. 

To sync all emails sent to a shared inbox to Atmos:

If all users receive all emails sent to the shared inbox in their individual inboxes, then you are all set. All you will need is to connect one of their email accounts as outlined above.

If not, you will need to set up automatic forwarding from your shared inbox to your Atmos secret address. See how here.